Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Any Inquiries
We value your feedback and are here to assist you with any questions or concerns you may have. Our customer support team is dedicated to providing you with the best service possible. Please feel free to reach out to us through the contact form below or via our social media channels. We look forward to hearing from you!
Get in Touch with Us
We value your feedback and are here to assist you with any questions or concerns you may have. Our customer support team is dedicated to providing you with the best service possible. Please feel free to reach out to us through the contact form below or via our social media channels. We look forward to hearing from you!
If you have any inquiries or need assistance, please do not hesitate to contact us. Our team is available to help you with your needs and ensure a smooth shopping experience. You can reach us through the contact form or by calling our support line. Your satisfaction is our priority!
Contact Information
For any questions regarding our products or services, please use the contact form provided. We aim to respond to all inquiries within 24 hours. If you prefer, you can also reach us via email or phone. We appreciate your interest in our store and are eager to assist you!
Stay Connected with Us
Follow Us on Social Media
Stay updated with our latest offers and auctions by following us on our social media platforms. We regularly post about new arrivals, special promotions, and tips for online shopping. Join our community and never miss out on a great deal!
Your feedback is important to us, and we encourage you to share your thoughts and experiences. Connect with us on social media or through our contact form. We are committed to improving our services and providing you with the best online shopping experience possible.
Thank you for considering us for your online shopping needs. We appreciate your support and look forward to serving you. Please reach out if you have any questions or need assistance. Your satisfaction is our top priority!